Helpful Tips for VoIP Subscribers

by robert on February 18, 2010

If you have or are thinking of subscribing to an interconnected VoIP service, you should:

  • Provide your accurate physical address to your interconnected VoIP
    service provider
    to ensure that emergency services can quickly be
    dispatched to your location.
  • Be familiar with your VoIP service provider’s procedures for updating your address, and promptly update address information in the event of a change.
  • Have a clear understanding of any limitations of your 911 service.
  • Inform children, babysitters, and visitors about your VoIP service and its 911 limitations, if any.
  • If your power is out or your Internet connection is down, be aware that your VoIP service may not work. Consider installing a backup
    power supply, maintaining a traditional phone line, or having a wireless phone as a backup.
  • If you have questions about whether the phone service you are receiving is an interconnected VoIP service, contact your service provider for further information.

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